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In the meantime, here is some information that may answer your question:
Orders with standard shipping ship within 1-2 business days and arrive within 3-10 business days. Orders with express shipping ship within 1-2 business days and arrive within 3-4 business days. Tracking information is automatically sent to your email. More details about shipping can be found here.
We guarantee your plants will arrive in happy, healthy condition. If not, we replace them for free as part of our 30-Day Customer Happiness Guarantee.